Tech Support

- Technical support from FUSION Electronics

Is there a iPod sleeve available for the Apple 6th Gen Nano to suit the Fusion iPod inside products?

Yes, an adapter for an existing sleeve combination (Top A and Bottom B)  has just been released and can be ordered via the link to our contact us page. Please enter all details and includng your delivery address. State you require the Adapter 2 for the 6th Gen Nano and it will be sent to you free of charge.

Will my iPod/iPhone connect to my Fusion product if the battery is flat.

No. it will take a number of minutes for the Apple product to get a minimum level of charge before it can connect  and become operational. So please connect and wait for the unit to initialise.

Why do I get an error message when I dock my iPhone to my Fusion iPod inside product ?

Some iPhone models may intermittently display the message, “This accessory is not made to work with iPhone. Would you like to turn on Airplane Mode to reduce audio interference? You will not be able to make or receive calls.” when initially docked with any Fusion iPhone compatible product . All Fusion iPhone supported products have  been tested and certified by Apple, and passed Apple’s stringent “Works With iPhone” Self-Certification Test. All Fusion iPhone compatible  products are  fully-functional and compatible with Apple’s iPhone product line, despite this message. Please chose “NO”, or simply wait for this message to “time out”.

Does the MS-RA200 support video playback from my iPod/iPhone ?

NO. iPod/iPhone video playback  is only supported when the Marine portable media  Dock MS-DKIPUSB is connected to the MS-RA200. There is a composite video out RCA connection on the rear of the dock which enables Video playback to a compatible TV or Monitor.