Tech Support
- Technical support from FUSION Electronics
General FAQs
What is Fusions Marine Consumer 5 year Limited Warranty ?
FUSION Electronics offers an industry-leading Limited Five Year Consumer Warranty on the following Marine products* - consisting of a three year warranty plus a two year warranty extension.
The Limited Two Year Warranty Extension provides the ability to have product repaired for no more than a set price for a further two years, after the initial three year warranty period. This provides the consumer a total of five years limited warranty coverage.
Limited Two Year Warranty Extension Flat Rate Repair Rates (subject to change):
Marine Stereo Units
MS-IP500, MS-CD500, MS-IP600, MS-CD600, MS-AV600
US$175 €110 £88 AUS$184 NZ$220
Marine Wired Remotes
MS-WR100, MS-WR600
US$35 €22 £18 AUS$37 NZ$44
Marine Zone Amplifier
MS-AM702
US$28 €18 £14 AUS$30 NZ$35
Marine Speakers
MS-FR402, MS-FR602, MS-FR702
US$29 €29 £15 AUS$40 NZ$40
Terms and Conditions - Limited 2 Year Warranty Extension
- The Limited 2 Year Warranty Extension means that for a further two years, after the initial three year period, the original purchaser can have the product repaired for no more than a set price specified on our website.
- The stated prices are exclusive of all tax/freight/postage costs. Tax/freight/postage costs are additional costs to the consumer.
- All Limited 2 Year Warranty Extension claims must be accompanied by a copy of the proof of purchase.
- Repaired product will be warranted for the balance of the Limited 2 Year Warranty Extension period or for ninety (90) days from the date of repair, whichever is longer.
Please see the Limited 5 Year Consumer Warranty card included with each product for a full list of warranty terms and conditions
* Includes product codes; MS-CD500W, MS-CD500G, MS-IP500W, MS-IP500G, MS-WR100C, MS-WR100G, MS-AM702, MS-FR402, MS-FR602, MS-FR702, MS-IPDOCKW, MS-IPDOCKG, MS-RA200, MS-DKIP and MS-DKIPUSB.
What is the best way to prevent corrosion on my MS-WR600 remotes chrome finish ?
Care and Maintenance MS-WR600 remote
As with all products with a chrome finish exposed to the harsh Marine environment, a little care will help to preserve the finish and prevent corrosion. Fusion recommends that you clean any salt water and/or salt residue from the remote with a damp cloth soaked in fresh water. Always fit the protective cover when not in use.
How do I assign my MS-WR600 wired remote to a specific Zone ?
To assign your remote to a specific Zone, follow these simple steps. Press and hold the ‘Mute’ button ‘ for 5-6 seconds until the menu appears. Select ‘Assign Zone’.
Select the Zone/s you wish to assign (Zone 1-2-3 or Zone 123 all) to the remote and confirm by pressing the Rotary Encoder
Press the Menu button to exit. Turn the remote off and re start the unit.
